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Min Doktor – customer case

Fast and secure diagnosis of suspicious skin lesions for private health care provider Min Doktor.

Background

The Swedish healthcare company Min Doktor was founded by doctors as Sweden’s first digital healthcare provider in 2013 offering digital care meetings. Since 2018, the company also runs physical health clinics throughout the country and about twenty care and vaccination clinics. The Swedish pharmacy chain Apotek Hjärtat, the second largest player in the Swedish Pharmacy market with about 230 pharmacies, is one of the owners of Min Doktor.

“With the help of modern technology and constant innovation, we together develop digital and physical care, with a focus on high medical quality and patient safety. We create efficient care processes that both increase the availability of care and free up resources so that society is able to meet tomorrow’s care needs.”

www.mindoktor.se

During the spring of 2021 Gnosco and Min Doktor initiated a collaboration for the management of patients with skin lesions. The aim is to be able to effectively and with high quality, handle patients with suspicious skin lesions, and to detect malignant melanoma at an early stage.

Implementation of Dermicus

Gnosco delivers Dermicus platform, training, and implementation support. Nurses at Min Doktor’s clinics document and photograph skin lesions using the Dermicus app on their mobile phone and a dermatoscope. The patient information and images are sent to Dermicus’ web application where Min Doktor’s doctor perform remote analysis, assessment, and recommendation for action.

“The collaboration with Gnosco benefits not only Min Doktor and our patients, but also the continued development of new solutions. This is how we should all work, together, to move forward developing efficient and safe patient pathways.”

Daniel Persson, Head of Innovation and Partnership, Min Doktor

Gradual implementation

Min Doktor has over twenty drop-in physical care and vaccination clinics across Sweden. The clinics are managed and staffed mainly by nurses, and doctors are always available at a distance.

As a first step in the introduction, in April 2021, three of Min Doktor’s care and vaccination clinics; Borås, Linköping and in Västerås, were the first to start to document and photograph skin lesions with Dermicus and sent to Min Doktor’s clinicians for assessment and recommendation for action. During May and June, Dermicus was introduced gradually, and is now implemented at more than 30 clinics around Sweden.

“I am really impressed by Min Doktor’s quality thinking and that they understand what it takes to implement a care process for teledermatology. Min Doktor recognise the importance of a dedicated digital platform, support, and training – all parts are needed for a successful implementation of teledermatology with scale.”

Daniel Eliasson, CEO Gnosco

Teledermatology at summer clinics

During May 2021, Min Doktor opened eleven summer clinics, located outside ICA stores (ICA is the leading national grocery retailer in Sweden). A private patient service for checking suspicions skin lesions using Dermicus, offered peace of mind service for patients when they are travelling away from their primary care clinic. The visits were made as drop-in and the summer clinics in 2021 were open until 21 August at Tuesday-Friday 10-18 and Saturday 10–16.

Read more in Min Doktor’s press releases (in Swedish):

27 March 2021: Min Doktor introduces teledermatology for assessment of suspicious skin lesions.

7 May 2021: Min Doktor opens summer clinics, and 26 May one more clinic opens: Summer clinic opens in Alingsås 2 June 2021.

Here is a list of clinics that offer management of patients with suspicious skin lesions using teledermatology.

“Early detection improves the prognosis for the treatment of malignant melanoma. By using teledermatology we can get even higher quality and patient safety.”

Loreto Ferrada, dermatologist, chief physician dermatology, Min Doktor

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