- Try to send the patient’s case again and press on “Retry”
Or
- Delete the patient’s case by selecting “Manage” in the upper right corner, then press “Delete”. Confirm the removal of receipt by selecting “Remove” in the pop-up. You have to fill in the patient case again.
If the problem persists, please contact your local centre admin, system administrator or Gnosco support. support@gnosco.se, +46 (0)31-7118000